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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Bernard

November 19, 2025

5  out of  5
rating by David Bernard
"Here’s a warm, enthusiastic, and professional 5-star review you can copy/paste or tweak as needed: ★★★★★
I just switched all three of our cars over to Britnee Barns’ State Farm agency and I couldn’t be happier! From the very first phone call, Britnee and her team were incredibly friendly, patient, and genuinely eager to help. They took the time to understand our needs, explained everything clearly, and found us coverage that’s actually better than what we had—while saving us a ton of money every month. What really stood out was how professional yet down-to-earth everyone was. No pressure, no upselling, just honest guidance and a smooth, stress-free process from quote to binding the policies. They made switching insurers feel easy and even enjoyable! If you’re looking for an agent who truly cares about her customers and goes above and beyond, look no further than Britnee Barns and her amazing team at State Farm. I recommend them 100%—you’ll be in the best hands! Thank you, Britnee & team—we’re customers for life! 🚗💙"
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ruby Myers

November 13, 2025

5  out of  5
rating by ruby Myers
"Everything i needed for home owners insurance was explained to me in detail. They were fast and efficient on all my needs . They have the best customer sales rep. Thank u Ashley"
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chickenhawk2323

November 12, 2025

5  out of  5
rating by chickenhawk2323
"My son got in wreck. I had the pleasure of working with Marisa on the claim. What a wonderful person to work with. Very personable and professional. One of the best experiences I've had dealing with insurance claims. She took care of everything. From filing the claim to my son picking up his car at repair shop."
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Brittanie OHaver

October 31, 2025

5  out of  5
rating by Brittanie OHaver
"Great customer service!"
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MsAchell

October 30, 2025

5  out of  5
rating by MsAchell
"Brittnee was absolutely so helpful in this process. It's was the best experience and she was down to earth and sweet. She also explained everything thoroughly and was patient and knowledgeable to answer any questions I had. Thank you soo much for your help!! I will definitely recommend State farm to others! 🤗"
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Tina Huggins

October 17, 2025

5  out of  5
rating by Tina Huggins
"Brenda was Very Helpful and took great care of Me!!! Thanks for y’all’s Help!!! Greatly appreciated!!!"
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david hancock

October 16, 2025

5  out of  5
rating by david hancock
"Spoke with Ashley about some coverage and she was amazing. Very prompt and professional. Took the time to assist with all my questions. Great service!!!"
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Jazzy Faye

October 9, 2025

5  out of  5
rating by Jazzy Faye
"Ashley Boudreaux was very patient & nice 🥰"
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Trevor Barney

October 7, 2025

5  out of  5
rating by Trevor Barney
"Brittnee is awesome to work with, very fast and responsive!"
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Lashonda Hawkins

October 3, 2025

5  out of  5
rating by Lashonda Hawkins
"Ashley was excellent and made us feel at home!"
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Krystal Dugas

October 3, 2025

5  out of  5
rating by Krystal Dugas
"Ashley was quick to get my vehicle added with no issues! She was easy to work with and I recommend using this insurance agent!!"
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Marva Roan

October 1, 2025

5  out of  5
rating by Marva Roan
"Any time I have dealings with the office, I am taken care of immediately. They make me feel like a close friend or a member of the family."
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Kiby Cammack

September 30, 2025

5  out of  5
rating by Kiby Cammack
"Best customer service in the business! Highly recommend"
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Steven Boudreaux

September 30, 2025

5  out of  5
rating by Steven Boudreaux
"I recently got married and had to add my wife’s vehicle to my account and my payments still went down! Brittnee Barnes State Farm Agents did a wonderful job helping and making this effortless and easy task to complete!"
We responded:
"Thank you, Steven! We're glad Ashley did an amazing job helping you save on your insurance payments while getting better coverage! If you have any further questions or need assistance in the future, our office is always here to help. - Brittnee Barnes - State Farm Insurance Agent, Beaumont, TX"
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Ali G

September 29, 2025

5  out of  5
rating by Ali G
"I love love love them. Brenda is amazing. So happy I got my life and car policy with them."
We responded:
"Ali, we love this! We pride ourselves on providing good neighbor service every customer, every interaction, every time. We appreciate you and are here to help anytime you need us!"
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Alan Adams

September 24, 2025

5  out of  5
rating by Alan Adams
"When she quote me my price for my vehicle I was just shock about the price but I love it.Thank you state farm Ins."
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Stephanie Brunson

September 18, 2025

5  out of  5
rating by Stephanie Brunson
"Brittnee and team are amazing. They are always willing to help with questions, never make you feel like an inconvenience and are always so nice and professional! Rates are reasonable as well. I would recommend this agency to anyone!"
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KayLeigh Roebuck

September 17, 2025

5  out of  5
rating by KayLeigh Roebuck
"Very thorough, helpful, and fast with the process especially with me getting on my own policy for the first time!"
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J Dot

September 9, 2025

4  out of  5
rating by J Dot
"They are knowledgeable and helpful...they do a great job"
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Keller Brown

August 25, 2025

5  out of  5
rating by Keller Brown
"Great experience! Erin helped me figure out a good rate for my car insurance, and I feel at home talking with her. I value in-person communication, and she helps me feel comfortable when talking insurance!"
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Mary

August 23, 2025

5  out of  5
rating by Mary
"I had a wonderful experience with Brittnee and her team! They are courtesy, professional, and efficient! I highly recommend them!"
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Moneyholic Dell

August 20, 2025

5  out of  5
rating by Moneyholic Dell
"Great communication,"
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DJ Hinds

August 13, 2025

5  out of  5
rating by DJ Hinds
"Brittnee Barnes and her teams’ customer service is nothing short of stellar. From day one, they have gone above and beyond to ensure that all of my questions were answered thoroughly, my coverage needs were met, and any concerns were handled promptly and professionally. Whether I’m calling with a quick question or needing help navigating a more complex situation, Brittnee and her staff are always friendly, knowledgeable, and genuinely eager to help. They make the insurance process feel less overwhelming and more personal, which I truly appreciate. Would specifically like to mention Erin, who is a recent hire but will prove to be an asset to this office. Erin’s responsiveness, attention to detail, and dedication to helping clients are what make her really stand out. It’s clear that she cares about the people and not just the policies she’s managing. Highly recommend this incredible team to anyone looking for reliable, top-notch insurance services in the Southeast Texas area."
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Jesse Hellums

August 8, 2025

5  out of  5
rating by Jesse Hellums
"The office staff are helpful and responsive. I have had nothing but good interactions with Brittany and her team."
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Zack Dixon

August 6, 2025

5  out of  5
rating by Zack Dixon
"I am beyond satisfied with the experience I had at this location. Everyone I encountered was patient and very friendly, Ms.Brenda helped me with everything I had questions with. Ms. Britney even made an additional trip back to the office to accommodate a necessary step in my requests. I would recommend this firm to anyone and will continue to utilize this location for all my future insurance related needs."